![]() They tell me that my racks are on backorder and won't be in for another week. Panniers, 2 top cases, racks, bags, plates and on and on.įeb 8th my order still shows "pending" so I fire off an email to ask what's up. Jan 28th I place an order for $1800 worth of stuff. I'll try to keep it short but it's not really. Has anyone else had issues with Motostorm? I have to send back the part at my own cost and they will exchange it, stating I ordered the wrong part for my particular model as I have the 20'14 model with an adjustable wind screen as opposed the the '14 model without the adjustable screen Revizilla has realised that it wont fit a S10 '14 (see pic), but Motostorm refuses to acknowledge their mistake even after I sent them the Revzilla pic as well as links to Yamaha website Motostorm's website clearly stated " for Yamaha Super Tenere '10-'17" (see attached pic - the writing on the pic is me trying to communicate the issue to Motostorm. ![]() Well here the fun starts, mototstorm refuses to acknowledge that there is NO Super Tenere 10-17, the model obviously changed in '14 with the adjustable windscreen being added as part of Yamaha's upgrade to the new models, both models Z & ZE I recently bought a Givi Air Flow wind screen, The shipping was delayed due to the December break, that's ok, however once the screen arrived it was clearly for the S10 '10-'13. i would rather pay much more through local supplier. but was it worth all the frustration and time wasted ? No thanks. Now that its september my supposedly "shipped" item never arrived and they could not provide any tracking. This went on for about 50 billion messages with their bullshit and lies. anyparcel that gets handed over and "shipped" you would have a tracking or article number. Me: erm hacking issue with TNT happened in june, why would you still be using their service if you knew their service is unreliable. MTG: we have sent it but TNT is having problems with their tracking and they have been hacked Me : wheres my tracking number and when will my goods be shipped ? another week or so went by.me getting shitty that its now almost end of july, they have my money and still no handguard or tracking or any comms. Never have i dealt with a seller that took this long to ship out items. So on the second week ( by now it was july ) i messaged them asking for my tracking,they advised me that my tracking will be generated once its packed and shipped. ![]() So.i bought the acerbis handguard off mototopgun on ebay end of june. Lets see how far i can get before the ballet resumes. I am now trying to get my sons money back via paypal. I received a reply from Fillipo Quadrelli stating that they are very sorry but the lid is out of production and its not possible to get, and here are some other models to choose from.īe warned people - these two business names are linked and scams. On the 11th of Sept I asked where was the tracking number, for this helmet ? I said, but you have had money for 10 days and your advising that it has not left ?- it was only meant to take a week to get here ?Īndrea then replied on the 4th of Sept, advising the lid was not in stock, has been ordered and will arrive this week. ![]() On the 2nd of Sept an Andrea then replied to me advising that shipping had not occurred yet and it was programmed for later in week. On the 31st of Aug I followed up and asked when the tracking number might be sent over. (we did not work out the two sites were linked) So,on the 22nd of August, we went on to the MOTOSTORM site and ordered / paid for the same AIROH colours(not available in OZ) and was advised at least a week would be needed to airfreight the lid over. They then also advised that if we did not want to utilise them again, that we should try MOTOSTORM directly on line. He started searching on line for the one he wanted and found a model from MOTOTOPGUN on ebay.Īfter 4 weeks waiting, I contacted the seller and was advised it was coming, that they had had to wait two weeks for supplier.Īnother 2 weeks went by and my enquiry was met with advice that apparently - PIRATES had attacked the ship, hadn't I heard the news, they had the entire shipment and would not release it - but he would refund me the $$$. My son scrimped and saved to buy a new AIROH dirt bike helmet and in late July of this year he finally managed to get the coin together to buy. ![]()
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